Opened Incidents Distribution

This section displays distribution of the opened incidents volume based on their contact type, location, and severity.

View by Contact Type

You can view distribution of the opened incidents volume by their contact type in a vertical bar graph. In the graph, the horizontal axis represents the contact type contributors and the vertical axis represents the opened incidents volume.

View by Location

You can view distribution of the opened incidents volume by their location in a vertical bar graph. In the graph, the horizontal axis represents the location contributors and the vertical axis represents the opened incidents volume.

View by Severity

You can view distribution of the opened incidents volume by their severity in a vertical bar graph. In the graph, the horizontal axis represents the severity contributors and the vertical axis represents the opened incidents volume.

Metrics Used

Metric Name Distribution
Opened Incidents

The total number of incidents raised (opened) in a time frame.

Related concepts

Opened Incidents Volume Overview

Opened Incidents by Group and Category

Detailed Opened Incidents Breakdown

Opened Incident Details

Opened Incidents Overview dashboard

Related references

Incident Metrics

Incident Analytics

© 2022 Digital.ai Inc. All rights reserved.