Incidents Details

In this section, you can view the opened incidents detail such as created date, case ID, and so on in a tabular format.

You can use the Priority, Status, Assignment Group, and Categorization selectors to filter the Incident details by the selected parameter.

Metrics Used

Metric Name Description
Opened Incidents

The total number of incidents raised (opened) in a time frame.

Related concepts

Opened Incidents Volume Overview

Opened Incidents by Group and Category

Opened Incidents Distribution

Detailed Opened Incidents Breakdown

Opened Incidents Overview dashboard

Related references

Incident Metrics

Incident Analytics

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