Open Work

Using the Open Work dashboard, you can view open work related to available task types. Listed below are some of the commonly available task types:

Viewing the Open Work dashboard

You can use the following options to filter and view the contents of the sections in the Open Work dashboard:

Task Type: 

You may use this filter to view open work based on the task types mentioned in the above section.

Level 2 & Level 1 filters:

The Assignment Groups are segregated into a hierarchy of levels. Level 2 is higher than Level 1. The lower level Assignment Groups are filtered based on your choice of the higher level Assignment Group.

Assignment Group:

Assignment group refers to the internal teams assigned with the open work .

Note: In this dashboard the assignees for which the Open Work details are displayed depends on the Assignment Group filters applied.

Sections in Open Work dashboard

Related concepts

IT Operational Dashboard

Related references

Task Analytics

Task Metrics

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