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Resolved Incidents Trend
This dashboard enables you to view trend of the resolved incidents over a period of time based on the parameters such as, Status, Assignment Group, Category, and SubCategory.
You can view content of the sections in this dashboard for the following time periods:
- Days – Displays the resolved incidents trend based on data from the past 14 days.
- Weekly – Displays the resolved incidents trend based on data from the past 13 weeks. The 13 weeks period includes the current week and the past 12 weeks.
- Monthly – Displays the resolved incidents trend based on data from the past 13 months. The 13 months period includes the current month and the past 12 months.
Sections in Resolved Incidents Trend Dashboard
You can view the following sections in this dashboard:
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