The Demand Activity iCube enables you to track various statuses that a demand transitions through before it is converted into a project, starting from its creation till its fulfillment. Using this iCube , you can analyze parameters such as current and next statuses, date when the status changed, average time spent in a status, risks associated with the demand, and so on.
Attributes | Description |
---|---|
Current Status | Current Status of the Demand or the current state of the project associated to a demand |
Demand | New ideas, IT Service requests, proposals or product enhancements. It is the initial stage in the creation of opportunities for investment such as projects, assets, applications, products, services, and other work. |
Demand Category | Displays the category to which the demand belongs to. Categories could be defined as New Development, Compliance, Security, Enhancement, and so on. |
Demand Creation Date | Date when the demand was created |
Demand Due Date | Date by when the demand needs to be fulfilled |
Demand Is Fulfilled Flag | Indicates if the demand is fulfilled or not. If the project associated with the demand is closed, 'Y' else 'N' |
Demand Manager | Resource who is responsible to manage the demand |
Demand Number | Unique identifier to identify the demand |
Demand Priority | Displays the Priority specified for the demand |
Demand Requestor | Resource who has raised the demand |
Demand Risk | Indicates the risk, such as Low, Medium, High, involved in completing the demand |
Demand Status Approver | Person who completed the status change of the demand. For Ex: In HPE Micro Focus PPM, it maps to 'Last Updated By'. |
Demand Status Change Count | Number of times the status of a demand has changed |
Demand Type | Displays the type of demand that is being taken up, for example, Major Project, Application Change, and so on. |
Department | Department to which the demand belongs |
Location | Location to which the demand belongs |
Next Status | Next status of the Demand or the next state of the project associated to the demand |
Objective | Brief description of the objective that the demand is trying to accomplish |
Portfolio | Displays the portfolios linked to the projects associated with the demand Note: In CA PPM, a project might be associated to multiple portfolios. However,this attribute displays only the first assigned portfolio. |
Status | Old Status of the demand or the state of the project associated to a demand. In ServiceNow, 'State' field maps to Status. In HPE Micro Focus PPM, 'Status' (Workflow Step Name) maps to Demand Status. In CA PPM, 'Status' maps to Demand Status. Possible values: New, Approved, Incomplete, Rejected, Submitted for approval, Unapproved, Converted, and Fulfilled. |
Status Change Date | Date when the Demand Status or Demand Project State changed from old to the next one |
Status Change Type | Indicates the type of status change. Possible values: Demand and Project |
Status Sequence Number | Indicates the sequence in which the demand status or state of the project associated to a demand changes |
Metric Name | Description | Formula | Expected Value |
---|---|---|---|
Avg Status Change Count | Average number of state changes happened to the demand or project related to a demand. | Max([Avg Status Change Count]) | 0 or >0 or <0 |
Avg Status Duration (Days) | Duration a demand spends in a status or duration a project related to a demand spends in a state. | [Status Duration (Days)] / [Demand Count from Activity] | 0 or >0 |
Max Duration for Status (Days) | Maximum duration a demand spent in a status or a project related to a demand spent in a state. | Max([Demand Status Duration Fact]) / 86400{[Demand From Status (Source)]+} | 0 or >0 |
Min Duration for Status (Days) | Minimum duration a demand spent in a status or a project related to a demand spent in a state. | Min([Demand Status Duration Fact]) / 86400{[Demand From Status (Source)]+} | 0 or >0 |
Status Change Count {Demand Number} | Number of state changes happened to a demand. | Max([Avg Status Change Count]){[Demand Number]+} | 0 or >0 |
Status Duration (Days) | Duration a demand spends in a status or duration a project related to a demand spends in a state. | Sum([Demand Status Duration Fact]) / 86400 | 0 or >0 |
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