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Issue at a Glance Trend

The Issue at a Glance Trend dossier enables you to analyze work items assigned for every sprint, assignees with the most work items, time taken to resolve, and provides a monthly trend of created work items.

You can view the following reports from the Issue at a Glance dossier:

Issue Count by Sprint — Provides the count of work items in each sprint with the colors representing the status of the work items.
Time to Resolve by Priority — Displays the average duration taken by work items to move from the Created state to Resolved state, categorized based on Priority.
Assignee with Most Issues — Provides an overall view of the number of work items assigned to a person. The report displays both In Progress work items and Created work items, and is displayed as a Bubble chart with each bubble representing an assignee and the size indicating the number of In Progress work items.
Issue Trend vs Time to Resolve — Displays a trend chart to show you the trend between the number of work items created in each month and the average time taken to resolve a work item.

Metrics Used

Metric Name	Description	Formula	Expected Value
Avg Duration Created to Completed (Days)	Average number of days from the time the work item was created to it being completed. The value of this metric is blank if the work item is not yet completed	[Duration Created to Completed (days)] / [Completed Work Items]	>0, Closer to 0 is ideal
Avg Duration Created to Resolved (Days)	Average number of days from the time the work item was created to it being resolved. The value of this metric is blank if the work item is not yet resolved	[Duration Created to Resolved (days)] / [Resolved Work Items]	>0, Closer to 0 is ideal
Created Work Items	Count of all work items that are created.	Count [Work Items Created]	>=0
In Progress Work Items	Count of all work items whose current status category is "In Progress"	Count [Work Items In Progress]	>=0