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Issue at a Glance

The Issue at a Glance dossier enables you to analyze work items assigned for every sprint, assignees with the most work items, time taken to resolve, and work items created in a month.

You can view the following reports from the Issue at a Glance dashboard:

Issue Count by Sprint — Provides the count of work items in each sprint with the colors representing the status of the work items.
Time to Resolve by Priority — Displays the average duration taken by work items to move from the Created state to Resolved state, categorized based on Priority.
Assignee with Most Issues — Provides an overall view of the number of work items assigned to a person. The report displays both In Progress work items and Created work items, and is displayed as a Bubble chart with each bubble representing an assignee and the size indicating the number of In Progress work items.
Bug Detection — Displays the number of work items that are created in a specific month.
Issue Details — Provides details about work items in a tabular format. You can view details such as Work Item, Created Date Time, Summary, Assigned To, Work Item Type, Avg Cycle Time, and Avg Duration In Progress to Resolved.

Metrics Used

Metric Name	Description	Formula	Expected Value
Avg Cycle Time (Days)	Average number of days since the work item first moved to the IN PROGRESS until it is COMPLETED. If the work item is completed, the value is the difference between In Progress Date and the Completed Date else the value is the difference between In Progress Date and the current time	Age Since In Progress (in days)/ [Created work items - Proposed work items]	0 or >0
Avg Duration Created to Resolved (Days)	Average number of days from the time the work item was created to it being resolved. The value of this metric is blank if the work item is not yet resolved	[Duration Created to Resolved (days)] / [Resolved Work Items]	>0, Closer to 0 is ideal
Avg Duration InProgress to Resolved (Days)	Average number of days from the first time the work item moved to the In Progress state to it being resolved. The value of this metric is blank if the work item is not yet resolved	[Duration InProgress to Resolved (days)] / [Resolved Work Items]	>0, Closer to 0 is ideal
Created Work Items	Count of all work items that are created.	Count [Work Items Created]	>=0
In Progress Work Items	Count of all work items whose current status category is "In Progress"	Count [Work Items In Progress]	>=0