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HR Change

HR Change iCube enables you to create ad hoc reports to analyze HR change requests based on various attributes.

Note: Onboarding and Off boarding are the two Category values considered for display in this dossier. The other category values are out of scope for now.

Description

The left panel, titled, DASHBOARD DATA SETS contain the most common attributes and metrics used for analysis.

You can start your analysis in a variety of ways.  For example:

1. From the right panel, select a visualization type.  
   Each visualization automatically pulls in enough attributes and metrics to properly depict the chart type.
2. To achieve the desired analysis, from the DASHBOARD DATA SETS,drag-and-drop attributes or metrics.
   Alternatively, you can also begin the analysis by double-clicking the desired attributes and metrics from DASHBOARD DATA SETS to add these items into a grid in the visualization canvas. 
   Once you have added the desired attributes and metrics, in the right panel, you can change visualization to convert the grid into the desired chart type.
   Note: Some visualizations may require a minimum combination of attributes and metrics in order to deliver the expected results.
3. To remove a metric or an attribute, under the Visualization panel, right-click on the desired metric or attribute and click Remove.

Usage Example

The following examples illustrate one of the many analyses you can perform using the HR Change iCube :

If you want to analyze how the HR change requests are distributed across locations and department, perform the below tasks:

1. From the DASHBOARD DATA SETS panel,
   1. Double-click Count of Records to add it to a grid.
   2. Double-click the Department attribute to add to the grid.
   3. Double-click the Location attribute to add to the grid.

Note: You can also drag the metrics and attributes and drop them on the Visualization column or under the Visualization 1 (blank page) to add them to the grid.

2. To change the grid to a chart, in the right panel, from the visualization options, select Bar Chart.
3. Now drag the metrics and drop them to the Color By section to apply colors to the metric values in the chart.

Tip: You can customize view of any particular parameter, right-click the parameter and modify to the required format. For example, if you want to view the Average Calls Per Agent view in a percentage format, right-click Avg Calls Per Agent, point to Number Format and select the required format from the drop-down list.

Attributes

Expand this link to view the HR Change iCube attributes:

Attribute Name	Description
Assigned To	Person who is responsible for the HR change request
Assigned To Manager	Manager of the person to whom the HR change request is assigned
Calendar Month	Gregorian calendar month
Calendar Quarter	Gregorian calendar quarter
Calendar Week	Gregorian calendar week
Calendar Year	Gregorian calendar year
Category	Category of the HR Change Request
Configuration Item	Configuration Item (CI) associated with the HR change request
Created Date	Gregorian calendar date on which the HR change request was created
Department	Department to which the HR change request belongs
Employee	Employee for whom the HR change request is raised
Employee Level 1	Level 1 of the employee hierarchy
Employee Level 2	Level 2 of the employee hierarchy
Employee Level 3	Level 3 of the employee hierarchy
Employee Level 4	Level 4 of the employee hierarchy
Employee Level 5	Level 5 of the employee hierarchy
HR Change Number	Unique identifier for the HR Change Request
Impact	Impact of the HR Change Request
Location	Location of the affected caller or service
Priority	Priority of the HR Change Request
Urgency	Urgency of the HR Change Request

Metrics

Expand this link to view the HR Change iCube metrics:

Metric Name	Description	Fomula	Expected Values
HR Changes	The total number of HR Change records.	Count ([HR Changes]){~+}	>=0